Terms & Conditions
Effective date: October 28, 2026
These Terms & Conditions (“Terms”) govern your use of the Mosdos Krula Help Desk at krulahelp.org and its text message (SMS) program. The help desk is operated by Bnois Spinka (“we”, “us”, “our”). By using the help desk or opting in to text messages, you agree to these Terms.
1. The help desk
The help desk lets staff, parents and vendors report building, maintenance, transportation and other operational issues to Mosdos Krula and follow them until they are resolved. Please give accurate information and use it only for real requests.
2. Accounts
Some features need an account created by the help-desk administrator. Keep your password private, and tell us right away if you think someone else has used your account. We may suspend accounts that are misused.
3. Acceptable use
Do not submit anything unlawful, abusive or harmful; do not try to access tickets or accounts you are not allowed to see; and do not interfere with how the site works.
4. Emergencies
The help desk is not an emergency service. For a life-threatening emergency, call 911. For urgent building or bus problems, call 718-254-8005 ext 960.
5. SMS Communications
Program name: Mosdos Krula Help Desk (also called “Mosdos Krula SMS”). Messages are sent by Bnois Spinka.
How you opt in: you agree to receive text messages when you give us your mobile phone number on a help-desk form, in your account, or to the help-desk administrator, and agree to receive texts from us.
Types of messages. These are informational, customer-care and account notifications only. We do not send marketing or promotional messages. You may receive:
- Schedule and transportation updates: school schedule changes, school bus delays, route or pick-up time changes, and other transportation notices.
- We do not send help-desk ticket notifications or any other kind of message by SMS.
Message frequency: message frequency varies, up to about 10 messages per week.
Message and data rates may apply.
Opt out: Reply STOP to unsubscribe at any time. You will receive one message confirming that you have been unsubscribed, and no further messages after that. To start receiving messages again, reply START.
Help: Reply HELP for help. You can also contact customer care at support@krulaw.org or 718-254-8005 ext 960.
Carriers: carriers are not liable for delayed or undelivered messages.
Consent is not a condition of purchase. You do not have to agree to receive text messages to use the help desk or to buy any goods or services.
Privacy: see our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
6. What you submit
You are responsible for what you submit. You allow us to use it to handle your request and run the help desk, as described in our Privacy Policy.
7. No warranty; limitation of liability
The help desk is provided “as is”. We work to keep it available and accurate, but we do not guarantee that it will always be available or error-free, or that a request will be handled by a particular time. To the extent allowed by law, we are not liable for indirect or consequential damages arising from use of the help desk or its messages.
8. Changes
We may update these Terms from time to time. The effective date at the top shows when they were last changed. Continuing to use the help desk or to receive messages after a change means you accept the updated Terms.
9. Governing law
These Terms are governed by the laws of the State of New York.
10. Contact us
Bnois Spinka (operator of the Mosdos Krula Help Desk)127 Wallabout Street, Brooklyn, NY 11206
Email: support@krulaw.org
Phone: 718-254-8005 ext 960